Your Missing Refund Policy Is Costing You Sales

67% of buyers check for a refund policy before buying. If they can't find one? They bounce.


No refund policy doesn't mean no refunds. It means your state gets to decide what's "fair." 


Spoiler: Their definition favors the customer, not you.


Protect your business, increase conversions, and stop refund headaches—with attorney-drafted templates that take 10 minutes to implement.

You get to choose how to make someone feel when a product isn't a good fit

When a refund request comes in and you don’t have a documented policy, here’s what happens: 

  •  You scramble to figure out what you "owe"
  • Credit card companies default to siding with the buyer 
  •  You lose disputes (even if you're right) 
  •  You end up refunding money you never planned to 


Not having a refund policy isn't protecting you. It removes your right to decide what happens.

Not your average legal templates

They’re written by an attorney who understands the online space. 


Every word is designed to:

Build buyer trust by showing clear, professional terms 

 Deter refund requests with strategic legal phrasing 

 Shield your income from vague claims and disputes 

 Keep your policies enforceable under U.S. consumer law.

Refund policies created by a lawyer who knows a thing or two, because she's seen a thing or two

These templates were created with clarity, enforceability, and speed in mind.


While these templates are not legal advice, everything included has been reviewed for general compliance and strategic strength.

Hey! I'm Michelle.

I'm a small business attorney and the founder of The CEO Legal Loft. I work with online-first businesses to simplify legal protection through contracts and trademarks. 


I offer legal services, contract templates, trainings, and essential legal resources to support your entrepreneurial journey.

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After 7 days, The CEO Legal Loft has no obligation to provide a refund or credit of any kind, and all sales will be considered final. To request a refund within the 7-day window, please email hello@theceolegalloft.com with your order details.
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  • 1xRefund Reduction Swipe$35
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Legal Disclaimer: The CEO Legal Loft is owned by Michelle W. Murphy, LLC and is not a law firm. The products and resources created are for educational purchases. The information inside your purchase is not legal advice and no attorney-client relationship is formed by purchasing or viewing a resource or contract template on this site. If you have a specific problem and need legal advice, contact a licensed attorney in your state or the state bar.

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