Handle Those Awkward Client Conversations Without Freezing, Overthinking, or Losing Sleep

A client asks for "one more thing" after the project's done.
Someone files a chargeback instead of following your refund process. A client questions your late fees mid-project.
You freeze.
You don't want to sound rude, but you can't let them walk all over your boundaries.
So you stare at that blank email, rewriting it five times, wondering if you sound too harsh... or not firm enough.
That's where the Professional Pushback Swipe comes in.



